General Questions

In principle, you can record the output of any Windows program and save it as MP4.
Examples of possible recordings:                             
  • You play a video in your browser that cannot be downloaded e.g. because it's encrypted.
  • Record how you beat the final opponent in your favorite game.
  • Play the content from a DVD and record the film.
  • Record a video chat or phone call with Skype.
  • Record video for your parents showing you how to use a particular program.

Unfortunately there are few exceptions that explicitly block a recording. These include e.g. Bluray player or the new Edge browser with certain payment pages. You will only see a black area instead of the video. You can get around that by

  • use an alternative software for playing, e.g. the Chrome or Firefox browser.
  • Play the video in a virtual machine (e.g. free VMWare player) and then use the virtual machine as the source for the recording.
In this case, write to our support to find a solution.


When filming a video from the screen, a huge amount of data is moved, compressed and then saved. In order for all of this happens in real time in addition to playing the video, you need a fast computer.
Alternatively, you can reduce the amount of data by making the window to be recorded smaller, or directly reduce the resolution of your Windows system for recording.

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